Information We Collect
We collect information that you voluntarily provide while using our services. This may occur when you:
- Create an account or user profile
- Book puja services or make offerings/donations
- Contact our support team
- Subscribe to newsletters or updates
- Participate in surveys, feedback forms, or promotional activities
Types of information collected include:
- Personal details (Name, Email Address, Phone Number, Residential Address)
- Payment details (securely processed via trusted payment gateways such as PayU)
- Religious preferences, rituals, and specific puja requirements
- Communication history, queries, and feedback
How We Use Your Information
Your information is used to ensure a smooth, personalized, and secure experience. Specifically, we use it to:
- Deliver and manage puja services efficiently
- Process bookings, offerings, and donations
- Send service-related updates and confirmations
- Provide timely customer support
- Enhance user experience and improve our platform
- Fulfill legal and regulatory requirements
- Share promotional updates (only with your consent)
Information Sharing & Disclosure
We respect your privacy and only share your information when necessary:
- Service Fulfillment: With temples, priests, or astrologers to complete your requested services
- Payment Processing: With secure payment partners like PayU
- Legal Compliance: When required under applicable laws or to protect our rights
- Business Transfers: In case of mergers, acquisitions, or restructuring
✅ We do not sell or rent your personal data to any third party.
Data Security
We take your data protection seriously and implement industry-standard safeguards:
- SSL encryption for secure data transmission
- Trusted and certified payment gateways
- Regular security audits and system updates
- Restricted access to sensitive information
- Secure data backup and recovery systems
Cookies & Tracking Technologies
Our platform uses cookies and similar tools to:
- Store your preferences and settings
- Analyze website performance and visitor behavior
- Provide personalized recommendations
- Improve functionality and user experience
You can manage or disable cookies anytime through your browser settings.
Your Rights & Choices
You have full control over your personal data. You can:
- Access and update your information
- Request deletion of your account and data
- Opt out of promotional communications
- Request a copy of your stored data
- Report privacy concerns or issues
Contact Us
For any queries regarding this Privacy Policy or your data:
