Terms & Conditions

1. Acceptance of Terms

By accessing or using our platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.


2. Services Overview

We provide online booking and facilitation of religious services, including:

  • Puja bookings and rituals
  • Offerings and donations
  • Temple services through verified priests and pandits

All services are conducted as per traditional practices and availability.


3. User Responsibilities

When using our platform, you agree to:

  • Provide accurate and complete information
  • Respect religious sentiments and traditions
  • Use the platform only for lawful purposes
  • Not misuse, duplicate, or exploit any content or service

You are responsible for maintaining the confidentiality of your account details.


4. Booking & Payments

  • All bookings are subject to availability of priests, temples, and time slots
  • Prices for puja services and offerings are clearly displayed on the platform
  • Payments are securely processed through trusted payment gateways such as PayU
  • Once confirmed, bookings may not be modified without prior approval

5. Cancellation & Refund Policy

  • Cancellation requests must be made within the allowed time frame mentioned at the time of booking
  • Refund eligibility depends on the type of puja/service booked
  • In case of service unavailability from our end, a full or partial refund may be issued
  • Processing time for refunds may vary depending on the payment provider

6. Service Disclaimer

  • Puja results and spiritual outcomes may vary based on individual beliefs and practices
  • We do not guarantee specific outcomes or results from any religious service
  • Services are performed by independent priests/temples, and we act as a facilitator

7. Intellectual Property

All content on this platform, including text, images, logos, and design, is the property of Puja Path Sewa and protected under applicable laws. Unauthorized use is strictly prohibited.


8. Limitation of Liability

We shall not be held liable for:

  • Delays due to unforeseen circumstances (natural events, temple closures, etc.)
  • Any indirect or incidental losses arising from use of our services
  • Actions or conduct of third-party service providers (priests, temples)

9. Privacy

Your use of our platform is also governed by our Privacy Policy, which outlines how your data is collected, used, and protected.


10. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on this page.


11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Varanasi, Uttar Pradesh.


12. Contact Information

For any questions or concerns regarding these Terms:

  • Email: support@pujaoffering.com
  • Phone: +91 98765 43210
  • Address: 123 Temple Street Varanasi, Uttar Pradesh India – 221001